The response to Studio One 5 and the launch of PreSonus Sphere has been OVERWHELMING, to say the very least… We are blown away and extremely grateful for our customers’ enthusiasm! We are working non-stop to respond to specific issues any customers may run into. We wanted to take a minute and answer a few questions about the grace period we’re offering to our customers.
PreSonus is providing a super-sized 90 day grace period for Studio One version 5. This means if you registered a copy of Studio One 4 on or after April 1, 2020, you are within the grace period. Here are all the specifics:
Note: If you registered a copy of Studio One 4 Artist that was bundled with a third-party product during the grace period, we are sorry but you are not eligible for an upgrade.
During this grace period, if you have multiple copies of Studio One Professional or Studio One Artist in your account, all copies are stamped as upgraded automatically. However, only you only get one copy of Studio One 5 or PreSonus Sphere per account, not per product. This is only a rule for those registrations that occurred during the grace period.
After clicking the Redeem button above you will see a screen similar to the one pictured below. Depending on how you acquired your product or your product type you may not have both buttons: